Title:True change : how outsiders on the inside get things done in organizations / Janice Anne Klein Author:Klein, Janice Anne Publication information:Jossey-Bass ISBN:0787974730 (alk. paper Physical description:xiv, 207 p. : ill. ; 24 cm. Call number: 658.406 KLE Access from: General reading(at CDRI Library) Items: CDRI Library 007135 (007135) located at General 007101 (007101) located at General